Engineering multi-agent defect triage system for enterprise client, replacing a 30–60 minute manual QA process with sub-10-second automated routing. Building RAG pipeline using PGVector & LangChain w/ metadata-filtered retrieval, LLM-as-judge confidence scoring agent that routes to auto-reassign tickets or escalates via human-in-the-loop. Delivering as part of a $1.7M SOW across 5 sprints.

Managing Azure Kubernetes Service across 4 global regions and automating operations for 50+ on-prem Windows servers via PowerShell. Unblocking enterprise data migration pipelines for large-scale client engagements.

Iterated on system prompts for an AI sales assistant, ran a 120+ person global pilot, and shipped 7 product improvements before general availability. Owned end-to-end feedback loops from field teams to engineering.

Spearheaded the development and launch of a no-code interactive storytelling platform, reducing author onboarding time by 40% and enabling writers to publish interactive fiction without coding barriers. Conducted 60+ user interviews to resolve key pain points, boosting writer adoption by 25% and content discoverability by 30%.

Built a real-time content tracking dashboard for Peacock's AI-narrated Paris Olympics broadcast, enabling the production team to monitor coverage quality and delivery across streams.

Led the redesign of RevSend's digital presence, modernizing the website and establishing a cohesive brand identity. Coordinated with the founding team on project goals and timelines to deliver all work on schedule. Supported the team through TroyLabs Launch pitch competition, helping secure a Demo Day spot against 50+ startups.

Evaluated AI startups across technology, business models, and market potential. Conducted due diligence on a high-performance computing company, contributing to a $5M investment decision.